Access Install or entitlement issue
Check storefront ownership, Game Pass tier, account, install state, and platform rollout first.
Match your symptom to the October 6 Buddy System Hotfix 2, earlier fixes and current troubleshooting steps. The newest entries cover Scanner Stations, power after returning to a base, Tadpole docking, voice detection and Xbox memory use.
Reviewed .
Start with the fastest source of truth for the symptom: access pages for entitlement problems, PC requirements for launch and performance, official update notes for fixed bugs, and report pages for patterns that are still forming.
Six-step Early Access triage, UE5 startup fixes, platform-specific reset steps, and patch-sensitive PC prep.
Use a clean report template for crashes, access problems, co-op failures, performance issues, and reward problems.
Anonymous summaries of recurring player questions and Early Access issue patterns.
Check access, co-op, storefront, Xbox/Game Pass, and account-linking status before assuming a bug.
Check PC-specific player reports, launch issues, and community workarounds.
External resource
Use the official community link for fast feedback and Early Access discussions.
External resource
Rule out hardware, storage, and DirectX mismatch before blaming a bug.
Check Game Preview and Xbox ecosystem notes before troubleshooting access.
Read hotfix notes, known launch issues, and changed official guidance.
Common release, price, co-op, platform, and requirements questions.
Find official fixes, platform-specific symptoms and the details to include when reporting a problem. The newest rows follow the official October 6 patch notes.
| Issue bucket | Platform | Status | Source type | First workaround | Checked |
|---|---|---|---|---|---|
| Scanner Station finds resources inaccurately | All platforms | Fixed in Buddy System Hotfix 2 | Official October 6 patch notes | Update and repeat the scan before changing your gathering route. The patch fixes resource-finding accuracy; it does not announce a new detection radius or guarantee resources at every marker. If results remain wrong, record the selected resource, location, branch and build. | October 7, 2026 |
| Thermal or Hydroelectric power changes after leaving and returning | All platforms | Fixed in Buddy System Hotfix 2 | Official October 6 patch notes | Hotfix 2 fixes lost or incorrect power from Thermal and Hydroelectric Generators after their area unloads and reloads, plus incorrect Hydroelectric Turbine output after that transition. Update and compare the same installation before rebuilding. Record both the displayed power and whether connected equipment actually works. | October 7, 2026 |
| Tadpole cannot dock from some angles or teleports incorrectly at map boundaries | All platforms | Fixed in Buddy System Hotfix 2 | Official October 6 patch notes | The patch fixes a docking check blocked by the vehicle’s own geometry, incorrect return teleporting and boundary recovery for destroyed Tadpoles with attached chassis. If docking still fails, record the chassis and approach orientation. Avoid deliberately leaving the map to test the recovery fix. | October 7, 2026 |
| Voice detection differs between players or the host appears dead after your death | Co-op | Fixed in Buddy System Hotfix 2 | Official October 6 patch notes | Update every player and test on matching builds. Voice activity detection now handles local and remote players consistently; the incorrect host-death display is also fixed. Record whose character died and who sees the state if it persists. The earlier push-to-talk input fix remains attributed to Hotfix 1. | October 7, 2026 |
| Overgrown Ruins currents or black box signal names are wrong | All platforms | Fixed in Buddy System Hotfix 2 | Official October 6 patch notes | Update and reload the affected world. Hotfix 2 fixes Overgrown Ruins currents, several unnamed black box signals and missing Overgrown Ruins signal text in saves where the black boxes were already unlocked. If a signal remains unnamed, record which one and whether it was unlocked before updating. | October 7, 2026 |
| VSync switches off when DLSS Dynamic FrameGen is selected | PC with supported Nvidia hardware | Official behavior in Buddy System Hotfix 2 | Official October 6 patch notes | The patch explicitly disables VSync when DLSS Dynamic FrameGen is selected. Record whether you use Dynamic mode or a fixed multiplier before comparing Frame Generation settings. This specific Dynamic behavior supersedes a blanket assumption that every Frame Generation mode can use VSync. | October 7, 2026 |
| Xbox audio commands accumulate while the game is paused or constrained | Xbox | Fixed in Buddy System Hotfix 2 | Official October 6 patch notes | Hotfix 2 fixes the related memory leak. Install the update before comparing a long session, and note time spent paused and the exact console model if a stability problem remains. The patch does not identify this leak as the cause of every Xbox crash. | October 7, 2026 |
| Save loads on the wrong build or branch | All platforms, especially Steam branch switching | Fixed in Buddy System Hotfix 1 | Steam appnews: Buddy System Hotfix 1 | Hotfix 1 records the game build number and branch in save data and blocks incompatible loads. Update first, confirm whether you are on public or Experimental, and back up the full SaveGames folder before testing a restore. If a slot still appears missing, record the build, branch, and save name before changing cloud files. | September 4, 2026 |
| In-progress Axum Powerplant Turbine disappears or cannot finish | All platforms | Fixed in Buddy System Hotfix 1 follow-up | Steam appnews: Buddy System Hotfix 1, September 3 note | The September 3 follow-up restores the construction ghost in affected saves and lets that turbine finish at no cost. Update and reload before spending replacement materials. New players reaching the stage after the patch still need the normal materials; report a remaining missing ghost with save and branch details. | September 4, 2026 |
| Refund Base does not return items stored on wall racks | All platforms | Fixed in Buddy System Hotfix 1 | Steam appnews: Buddy System Hotfix 1 | Hotfix 1 fixes wall-rack items being left behind when a base is refunded. Update before testing, and still empty valuable storage manually when a save matters because Refund Base removes the whole selected base. | September 4, 2026 |
| Proximity Chat push-to-talk input does not trigger | All platforms, co-op | Fixed in Buddy System Hotfix 1 | Steam appnews: Buddy System Hotfix 1 | Update every player and test the push-to-talk path from the current Voice Chat settings. If it still fails, record platform, input device, keybind, host or client role, and whether always-on voice works so the remaining symptom is not confused with a version mismatch. | September 4, 2026 |
| Base currents, completed construction ghosts, or Power Transmitter state remains wrong | All platforms | Fixed in Buddy System Hotfix 1 | Steam appnews: Buddy System Hotfix 1 | Hotfix 1 includes fixes for currents affecting base interiors, construction ghosts that could remain in saves, and Power Transmitter behavior. Update and reload the world before rebuilding a power chain. If the symptom persists, record base location, transmitter layout, save age, and whether the problem is visual or functional. | September 4, 2026 |
| Collector Leviathan pathing or collision is unreliable in lower canyon areas | All platforms | Fixed in Buddy System Hotfix 1 | Steam appnews: Buddy System Hotfix 1 | Hotfix 1 improves lower-canyon pathing and collision. Keep an exit route and vehicle margin while checking the change, and report a remaining snag with biome, depth, route direction, vehicle state, and whether the issue is pathing or collision. | September 4, 2026 |
| Water Slug breath marker or Scout Ray chassis carry point is wrong | All platforms | Fixed in Buddy System Hotfix 1 | Steam appnews: Buddy System Hotfix 1 | The patch limits Water Slug breath markers to slugs physically in the world and fixes collision at the Scout Ray chassis carry point. Update first, then note whether the marker appears at a distance or the carry interaction is blocked. | September 4, 2026 |
| Tadpole or Haul passenger loses oxygen or shares inventory at the wrong time | All platforms, co-op | Fixed in Buddy System Hotfix 1 | Steam appnews: Buddy System Hotfix 1 | Hotfix 1 addresses attached-player oxygen, inventory-sharing while riding, the share prompt after driving away, and a related death state. Update all players, then test one host and one client with the vehicle and passenger state recorded before treating a remaining desync as a new issue. | September 4, 2026 |
| Save appears deleted after a crash | All platforms | Fixed in EA 1.2 Buddy System | Steam appnews: Early Access 1.2 Buddy System | Buddy System fixes a crash path that could create the appearance of a deleted save. Update first and restart the platform client. If a save is still missing, confirm main versus Experimental branch, stop cloud-sync experiments, back up the local save directory, and record the crash time and platform before changing files. | August 23, 2026 |
| Growbed Move action severely desynchronizes multiplayer clients | Co-op clients | Fixed in EA 1.2 Buddy System | Steam appnews: Early Access 1.2 Buddy System | The 1.2 patch fixes clients being unable to Move certain Growbed items and becoming severely desynchronized with the server. Update every player, then try the same action with host/client roles recorded. A remaining desync should be reported as a new regression rather than folded into the old row. | August 23, 2026 |
| Solar Panels, Hydroturbines, or Metal Farms stop or report the wrong power state | All platforms | Multiple fixes in EA 1.2 Buddy System | Steam appnews: Early Access 1.2 Buddy System | Buddy System fixes Solar Panels stopping after 45-60 minutes across multiple bases, Hydroturbines stopping after 120-160 minutes, bases staying powered after storage empties, and several Metal Farm power-state errors. Update, reload the world, and record base count, power chain, runtime, host/client role, and whether the UI or actual production is wrong if the symptom persists. | August 23, 2026 |
| Angel Combs not opening, blocking progression | All platforms | Fixed in Hotfix 4 | Steam appnews: Early Access Hotfix 4 | Early Access Hotfix 4 (July 14, 2026) fixed Angel Combs not opening for some players, which blocked progression. Install the current game update, then re-approach the central Angel Comb pod. If it still does not open, record the game build, save age, biome state and whether you are solo or co-op. | July 18, 2026 |
| Water currents appear inside player bases | All platforms | Fixed in Hotfix 4 | Steam appnews: Early Access Hotfix 4 | Hotfix 4 removes water currents that were appearing inside player bases and could affect movement, get players stuck, or block building and expansion. Update to Hotfix 4 before testing base-adjacent movement and placement. If currents persist, record base location, biome, depth, hull type, and whether the symptom appears on a fresh or long-running save. | July 18, 2026 |
| FOV slider missing on Xbox | Xbox Series X|S, Xbox on PC | Fixed in Hotfix 4 | Steam appnews: Early Access Hotfix 4 | The FOV slider shipped on PC in Update 1 Adaptive Measures but was not showing on Xbox. Hotfix 4 (July 14, 2026) brings the slider into view on Xbox once the platform update clears certification. Check the Display or Graphics menu after updating, and pair the FOV setting with lower motion effects if motion sickness persists. | July 18, 2026 |
| Crash on Xbox when joining a session invite | Xbox (co-op join) | Fixed in Hotfix 4 | Steam appnews: Early Access Hotfix 4 | Hotfix 4 closes a low-volume crash on Xbox when trying to join a session invite. Update the host and guest on Xbox, then test the invite-join path. If the crash persists, record host/guest Xbox model, build version, and whether the issue reproduces on a fresh session. | July 18, 2026 |
| Crash related to creature spawn | All platforms | Fixed in Hotfix 4 | Steam appnews: Early Access Hotfix 4 | Hotfix 4 closes a low-volume crash related to creature spawn. Update before testing, then record biome, depth, creature involved, vehicle state, and whether the crash happens on a new save before treating it as a separate regression. | July 18, 2026 |
| Multiplayer: clients unable to demolish walls | All platforms (co-op) | Partially fixed May 15 | SteamDB patch notes | May 15 hotfix significantly improved this issue. Unknown Worlds notes it should be completely resolved in the next patch. If still occurring, try having the host demolish walls, or wait for the upcoming full fix. | May 15, 2026 |
| "I can't eat food, raw fish damages my health" | All platforms | Not a bug - intended mechanic | Confirmed in EA launch build | Subnautica 2 starts every save with Digestive Incompatibility. Read Anita in NOA, swim northeast from the Lifepod toward Anita black box, interact with the Angel Comb central pod, and Digestion unlocks permanently. Use the Angel Comb Digestion Gene route for the step-by-step path. | June 9, 2026 |
| Install button or entitlement not visible after release | Steam, Epic, Xbox, Game Pass | Live triage | Storefront / official timing | Confirm the account owns the game or has an active Game Pass tier, then restart the launcher, Xbox app, or console store. If the listing still shows the wrong state, compare with the chosen platform status before calling it a game bug. | May 20, 2026 |
| Game Pass access confusion | Xbox Series X|S, Xbox on PC, cloud, PC Game Pass | Live triage | Xbox Wire / Game Pass listing | Check whether the subscription is Game Pass Ultimate or PC Game Pass, then confirm the Game Preview listing appears on the correct Microsoft account and device family. | May 20, 2026 |
| PC performance or launch crash after the current update | Windows PC | Current triage after Buddy System Hotfix 2 | Official October 6 patch notes | Hotfix 2 updates crash diagnostics and re-enables crash reporting and launch logging after resolving a reporting-related hang. A remaining PC crash still needs its own reproduction details: hardware, driver, graphics settings, crash logs, save branch and whether a new save is affected. | October 7, 2026 |
| DLSS crash, Frame Generation / Reflex conflict, or graphics settings not saving | Windows PC (mostly Nvidia / DLSS users) | Hotfix 3 fixes plus EA 1.2 compatibility pass | Steam appnews: Hotfix 3 + Early Access 1.2 | Install the current update, then test DLSS, the Frame Generation mode, Nvidia Reflex, VSync and persistence after a restart. EA 1.2 added Dynamic Frame Generation, supported RTX 5000-series 5x / 6x modes and Reflex compatibility fixes. Hotfix 2 now explicitly disables VSync in Dynamic mode. Report the exact mode and every toggle if a problem remains. | October 7, 2026 |
| Hammerheads following Tadpole lights back toward bases | All platforms | Adjusted in Hotfix 2 and Hotfix 3 | Steam appnews: Hotfix 2 + Hotfix 3 | Hotfix 2 reduced attraction to Tadpole lights. Hotfix 3 adds that Hammerheads no longer attack unpiloted Tadpoles, but can still take an interest in Tadpoles. Update before testing base-adjacent behavior, then record whether the Tadpole is piloted, unpiloted, docked, lit, or near a base. | June 2, 2026 |
| Tadpole exploration teleporting player back to base | All platforms | Fixed in May Early Access Hotfix 2 | Steam appnews: May 22 Early Access Hotfix 2 | Install the current update first. This entry refers to the May teleport fix; October’s Buddy System Hotfix 2 separately fixes boundary recovery and docking checks. If teleporting remains, record biome, depth, whether you were piloting, docking, exiting or loading, and host/client role. | May 30, 2026 |
| Infinite oxygen after hunger or thirst death while piloting Tadpole | All platforms | Fixed in May Early Access Hotfix 2 | Steam appnews: May 22 Early Access Hotfix 2 | The May patch targets this specific death-state bug. If it remains on the current build, record the character’s food, water and vehicle state before death and the oxygen reading after reprinting. | May 23, 2026 |
| Crash when losing connection from multiplayer game | Co-op sessions | Fixed in May Early Access Hotfix 2 | Steam appnews: May 22 Early Access Hotfix 2 | Update all players, then test disconnect behavior with host and client roles separated. If a crash still happens, note who disconnected, whether the world saved, and whether the crash occurred on host, client, or both. | May 23, 2026 |
| Client reverts to previous position when rejoining multiplayer | Co-op clients | Fixed in Hotfix 3 | Steam appnews: Early Access Hotfix 3 | Update every player to Hotfix 3, then test rejoining with host and client roles separated. If position rollback still happens, record the old and new location, save/load timing, whether the client was in a Tadpole or base, and whether the host stayed online continuously. | June 2, 2026 |
| Random crash in late-game region | All platforms | Fixed in May Early Access Hotfix 2 | Steam appnews: May 22 Early Access Hotfix 2 | The May patch includes a fix for a random crash in the late-game region. If a crash persists on the current build, collect route, biome, save age, graphics settings, Tadpole state, and whether the session is solo or co-op before assuming it is the same issue. | May 23, 2026 |
| Rare crash when starting games | All platforms | Fixed in Hotfix 3 | Steam appnews: Early Access Hotfix 3 | Hotfix 3 includes a fix for a rare crash when starting games. If a startup crash remains, separate it from DLSS, driver, overlay, file-integrity, and old-save cases before filing a report. | June 2, 2026 |
| Startup error guidance for AMD GPU / DirectX 12 cases | Windows PC (AMD GPU / DirectX 12) | Updated in Hotfix 1 | Steam appnews: Early Access Hotfix 1 | Hotfix 1 updates the crash-on-startup error pop-up to provide more guidance for AMD graphics cards and DirectX 12 issues. Update the game first, then update GPU drivers and follow launch-troubleshooting steps if the new message still points to a local graphics or DirectX problem. | May 20, 2026 |
| Infrequent crash related to Ping feature | All platforms after hotfix rollout | Fixed in Hotfix 1 | Steam appnews: Early Access Hotfix 1 | Restart the game and confirm the hotfix has reached your storefront. Unknown Worlds notes Xbox rollout can lag while certification clears, so Xbox players may need to wait for the platform update. | May 20, 2026 |
| Steam and Xbox players see different game version / cannot crossplay after Hotfix 1 | Steam + Xbox / Game Pass crossplay | Hotfix rollout mismatch | Steam discussion + hotfix rollout notes | If Steam updates first but Xbox or Windows Store has not received the same hotfix yet, crossplay can fail even when both players own the game. Hotfix 3 repeats that worldwide rollout may take time, so install available updates and compare build versions on every platform before changing NAT, router, or account settings. | June 2, 2026 |
| Steam Deck controller sensitivity feels too low | Steam Deck / handheld controls | Community reports | Steam Discussions + Deck verification context | Treat this as a settings and input-profile check first, not final confirmation that the Verified rating is wrong. Check in-game look sensitivity, Steam Input layout, gyro state, frame-rate cap, and whether the same save feels different on a desktop controller. If reporting it, include Deck model, controller layout, FPS cap, graphics preset, and whether the issue is camera look, cursor movement, or vehicle steering. | June 4, 2026 |
| FOV slider or camera comfort request | All platforms, especially PC and handheld | Added in Update 1 (Adaptive Measures) | Steam appnews: Early Access Update 1 | Early Access Update 1 "Adaptive Measures" (July 8, 2026) added a FOV slider, one of the most-requested comfort options. Check the Display or Graphics menu for the new slider after updating. If motion sickness persists, combine the FOV setting with lower motion effects and report platform, resolution, aspect ratio, seated distance, and preferred FOV. | July 12, 2026 |
| Post-hotfix launch or save-load freeze | Windows PC / Steam | Historical reports after May Hotfix 2 | May 2026 Reddit reports + patch context | These May reports do not establish an October regression. Install the current update, verify files, check GPU drivers and compare with overlays off. If an older save freezes after loading, preserve a backup before comparing a new save or following the current launch troubleshooting guide. | May 23, 2026 |
| GeForce NOW launch or session error after Hotfix 1 | Cloud gaming / GeForce NOW | Cloud service issue | NVIDIA launch support + Reddit reports | NVIDIA listed Subnautica 2 as a day-and-date GeForce NOW title, so access should exist when the cloud build is healthy. If the game errors only on GeForce NOW after a hotfix, wait for the cloud image to refresh, try a fresh session, and compare against local Steam or Xbox behavior before reinstalling anything. | May 21, 2026 |
| Save appears deleted, missing, or rolled back | Windows PC / Steam | Community workaround | Reddit .bak save discussion | Before renaming or replacing anything, copy the full Subnautica 2 save folder somewhere safe. Some players report restoring a backup by checking the local SaveGames folder for .bak files, but this should be treated as a last-resort recovery path, not a guaranteed official fix. | May 21, 2026 |
| Cannot kill hostile creatures / Survival Tool does not behave like a weapon | All platforms | Not a bug - design direction | Unknown Worlds community letter | Unknown Worlds has acknowledged creature encounters can feel frustrating, but the announced direction is tuning aggression timing, aggro range, flare effectiveness, Survival Tool effectiveness, and vehicle/base interactions. Do not expect a patch that turns predator encounters into traditional weapon combat; use avoidance, flares, route planning, and future mitigation-tool tuning instead. | May 21, 2026 |
| Nibblers or Marrowbreaches feel different after the latest patch | All platforms | Creature tuning in Hotfix 3 | Steam appnews: Early Access Hotfix 3 | Hotfix 3 reduces Nibbler perception range and movement speed, increases their circling time, Multitool sensitivity, and damage, and makes Marrowbreaches hit harder but attack less often. Give both predators room and use the longer attack interval to retreat. | June 2, 2026 |
| Strike Armor modification stacks into a broken state | All platforms | Fixed in Hotfix 3 | Steam appnews: Early Access Hotfix 3 | Hotfix 3 fixes Strike Armor modification stacking additively in a way that could become game-breaking. If armor values still look wrong, record the exact biomod loadout, whether it was equipped before patching, and whether removing / re-equipping changes the value. | June 2, 2026 |
| Goggles remain visible after exiting Tadpole Haul Chassis as passenger | All platforms | Fixed in Hotfix 3 | Steam appnews: Early Access Hotfix 3 | Update to Hotfix 3 before testing this visual bug. If it persists, record host/client role, passenger state, chassis type, first-person camera state, and whether leaving/rejoining the session clears the goggles. | June 2, 2026 |
| Launch crash on some AMD Radeon RX 7000/9000 setups | Windows PC (AMD GPU) | Driver reports | AMD driver notes / Steam appnews / June 7 bug radar | Update the game first, then record the exact Adrenalin version before changing drivers. Newer RX 7000 / RX 9000 style driver-timeout reports, including RX 7600 leads, should stay in this bucket until the driver version, overlay stack, temperature, save state, and crash-log pattern are clear. Avoid treating one player driver rollback as a universal fix; compare against launch-troubleshooting steps and clean-save behavior before escalating as a game regression. | June 7, 2026 |
| Hostile creature mitigation feels unclear or unreliable | All platforms | Announced tuning | Steam appnews: community letter + Hotfix 2 | Unknown Worlds started the tuning pass by reducing Hammerhead attraction to Tadpole lights and listed more creature-balance changes for later updates. | May 23, 2026 |
| Telemetry, Terms of Service, and Privacy Policy prompt after update | All platforms | Official Hotfix 2 change | Steam appnews: Early Access Hotfix 2 | Hotfix 2 revises sections of the Terms of Service and Privacy Policy, so the game prompts players to re-accept. The note also says analytics can be turned off from settings, adds an English telemetry callout, and points players to a FAQ plus fan content creator guidelines. Treat this as policy / settings context, not a gameplay bug. | May 24, 2026 |
| Co-op invite or cross-platform session fails | Steam, Epic, Xbox, Xbox on PC | Pattern needed | Community reports / official updates | Record host platform, guest platform, account path, region, error text, and whether solo launch works. Compare with server status before changing network settings. | May 11, 2026 |
| Reward or Twitch Drop missing | All official platforms | Separate from access bugs | Unknown Worlds reward posts | Keep purchase date, storefront, account link status, Twitch account, and platform account separate. Do not mix Twitch Drop entitlement checks with install or co-op bugs. | May 11, 2026 |
Check storefront ownership, Game Pass tier, account, install state, and platform rollout first.
Compare your system with the published PC requirements before changing files or reporting a regression.
Record host platform, guest platform, build version, account path, and whether solo play works.
Use the bug report guide to format platform, build, reproduction steps, expected behavior, actual behavior, and supporting details. A clean report is easier for other players to compare and easier for support teams to act on.